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Returns and Exchanges
RETURNS & EXCHANGES
We want you to love the fit.
Every MODACCIO piece is designed exclusively for tall women. If your size or inseam isn't quite right, we're here to help make it right.
Whether you need a different size, another inseam, or simply changed your mind, our self-service return portal makes the process simple.
✓ FREE SIZE & INSEAM EXCHANGES
Finding the perfect fit is important.
If you need a different size or inseam, exchanges are always free.
Our goal is simple: to help you find the MODACCIO fit you were meant to wear.
★ STORE CREDIT + $15 STYLE CREDIT
Our Best Value
Not sure what you'd like instead?
Choose Store Credit during your return and we'll add an extra $15 MODACCIO Style Credit to your balance—no code required.
Your store credit is issued once your return is approved and can be used toward any future MODACCIO purchase.
REFUNDS
If you'd prefer a refund, we're happy to help.
- Returns are accepted within 14 days of delivery.
- Refunds are issued to your original payment method.
- A $7 return shipping fee will be deducted from your refund.
RETURN ELIGIBILITY
To be eligible for a return or exchange, items must be:
- Unworn, unwashed, and unaltered.
- Returned with all original tags attached.
- Returned within 14 days of delivery.
- Free from stains, odors, pet hair, or damage.
Items that do not meet these conditions may be returned to the sender.
FINAL SALE
Items marked Final Sale are not eligible for:
- Returns
- Exchanges
- Store Credit
Please review product descriptions carefully before purchasing Final Sale items.
PROCESSING TIMES
Once your return is received by our warehouse, please allow 2–3 weeks for inspection and processing.
Exchange orders and Store Credit may be processed sooner depending on inventory availability.
You'll receive email updates throughout the process.
DAMAGED OR INCORRECT ITEMS
If your order arrives damaged, defective, or you received the wrong item, please contact us within 48 hours of delivery.
Please include:
- Your order number
- A brief description of the issue
- Photos of the item and packaging
We'll make it right as quickly as possible.
QUESTIONS?
Our Customer Care team is here to help.
Email: info@modaccio.com
Before You Request a Refund
Many returns are simply a matter of finding the right size or inseam.
✔ Free Size & Inseam Exchanges
★ $15 MODACCIO Style Credit with Store Credit
✓ Easy 14-Day Returns
We're committed to helping you find the perfect fit.